Tough equipment for complex jobs
To handle the tough jobs his company is known
for, Miller turns to tough and reliable equipment from
Road Machinery & Supplies Company in Sioux City.
The company’s fleet includes four Komatsu
excavators (one PC400, two PC300s and a PC220),
three Komatsu wheel loaders (two WA380s and a
WA320), a D41 Komatsu dozer, an 850 Galion
grader and a Komatsu GD650 grader.
“Komatsu equipment has worked very well for us through the years,” said Miller. “It’s productive and reliable and it lasts a long time. We’ve demonstrated other machines, but the guys seem to like the Komatsus and I’ve always enjoyed my dealings with RMS. They’re straight shooters who have always treated us fairly. I also like and trust Doug Miller, my salesman, who has helped us out a lot.”
In addition to the Komatsu equipment, Concrete Specialty also has four Gomaco machines from RMS (a GP2600 paver, a Commander III curb and gutter machine, a T/C600 texturing/curbing machine and an 8500B trimmer) and four Load King trailers.
In addition to Komatsu equipment, Concrete Specialty has Gomaco paving equipment
from RMS. This GP2600 paver was at work on a street job in Onawa, Iowa.
Concrete Specialty Dirt
Foreman Bruce Bryan
with Road Machinery & Supplies Sales
Representative
Doug Miller.
Miller relies on Keith Kjar, Service Manager at RMS’ Sioux City branch, and his staff for service and parts support. “During the winter we go through every piece of equipment in our shop, but any major stuff, we have RMS take care of it,” said Miller. “We’ve just always received good service from their shop and mechanics. That’s the main thing to us — the service.”
Excellent people who do quality work
Roger Miller credited his employees for the gradual growth and success of Concrete Specialty, Inc., since 1975. “We just have some excellent, excellent people,” he stated. “There is no magical formula other than getting good employees, and we have them all the way through. They make the money for this company.”
Miller works hard to retain those employees. “They have profit-sharing, bonuses, insurance,” he listed. “We have years of incentive programs, like you get a watch after 10 years. Five years is a jacket, and three is a sweatshirt. Anything we can come up with.”
Miller appreciates the laborers and operators he has because he’s walked a mile in their shoes. “Most of the jobs they’re doing, I did at one time or another,” he noted. “I’ve been there and I know what it’s like. I know that the people out in the field can make you or break you. Good people are very valuable and I do my best to keep them happy here.”
It’s “Miller Time”
Miller takes a lot of pride in doing quality work for his customers. “We don’t take any shortcuts on a job,” he said. “Quality work is our calling card and we won’t accept doing anything less than our best.”
Miller is proud enough of his company’s work that he wants to make sure everyone knows when his crews are on a job. He has the initials MLR TYM emblazoned on all of Concrete Specialty’s equipment.
“It stands for Miller Time,” he explained. “We like to fly our own flag and let people know who’s getting the work done. That’s what Miller Time means to us — it means we’re here and we’re going to take care of this. You can count on it.”
With its dirt, pipe and concrete crews in place, Miller says he’s not really looking to grow the company any larger than it already is. “We’re as big as we need to be and I’d say I’m pretty happy with the present size of our company. We’ve found a niche where we’re comfortable and profitable. We just want to do quality work and keep our family of employees intact.”